Repair Services

Aluyâ Leather Goods is committed to ensuring the longevity and quality of your cherished leather products. We offer comprehensive repair services for our in-house products and leather goods from other brands. We ensure that all items receive the expert care and attention they deserve. With expert craftsmanship and attention to detail, we are committed to restoring your cherished leather pieces to their original condition or even better.

Our repair services uphold the same high standards that define top luxury.

Our comprehensive range of repair services includes:

  • Restitching and Reinforcement: Repairing loose or broken stitches to ensure structural integrity.
  • Leather Cleaning: Cleaning and conditioning leather products to keep them soft and supple, maintaining their comfort, appearance, and luxurious feel.
  • Hardware Replacement: Replacing damaged or worn-out hardware such as zippers, zip pullers, buckles, D-rings, snaps, and rivets.
  • Edge Repair: Fixing worn or frayed edges on belts, wallets, and bags.
  • Lining Replacement: Replacing torn or damaged linings to prolong the life of your leather goods.
  • Customization Adjustments: Modify existing Aluyâ products to fit customer preferences or needs better.
  1. Initial Consultation: Contact us through our social media or WhatsApp so we can assess the repair work needed and advise you better. Provide details and photos of the item for an initial evaluation.
  2. Assessment and Quote: We will evaluate the item and provide a detailed quote for the repair, including the expected repair time frame and cost.
  3. Drop-Off: After the assessment and quote, the customer can post the item(s) to us.
  4. Repair Work: Our skilled artisan will perform the necessary repairs with meticulous attention to detail, using high-quality materials and techniques.
  5. Quality Control: Each repaired item undergoes a thorough quality check to meet our high standards.
  6. Delivery: Once the repair is done, the item will be shipped back to the customer.
The lead time for repairs varies depending on the complexity and nature of the work required:
  • Minor Repairs (restitching, hardware replacement): 1 to 4 weeks
  • Moderate Repairs (edge repairs and touch-ups): 3 to 8 weeks
  • Major Repairs (lining replacement, handles replacement, and others): 3 to 12 weeks
Customer Experience
  • Personalized Service: We offer customized consultations to understand customer’s needs and preferences.
  • Transparency: Clear communication throughout the repair process, including regular updates on the progress.
  • Satisfaction Guarantee: Ensuring that each repair meets the customer’s expectations and our high standards.
  • High-Quality Materials: Using premium materials to match or exceed the original components.
  • Attention to Detail: We pay attention to every detail to ensure repairs are seamless and durable.
  • Sustainable Practices: Promoting sustainability by extending the life of leather goods through quality repairs and maintenance.

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